Privacy Policy

At GlobeWick, your privacy is our priority. This policy explains how we collect, use, and protect your personal information on our no-brokerage property listing platform.

1. Information We Collect

We collect the following information when you use our platform:

Personal details: Name, email address, phone number
Property information: Details about properties you list or inquire about
Account information: Username, password (encrypted), profile preferences
Payment information: Transaction details processed through Razorpay (we do not store card details)
Usage data: Pages visited, search queries, interaction with listings
Device information: IP address, browser type, device type for security and analytics

2. How We Use Your Information

Your information is used to:

Provide our no-brokerage platform services and connect property owners with tenants/buyers
Process payments securely through Razorpay payment gateway
Display your property listings to potential tenants/buyers
Send property alerts, notifications, and service updates
Improve our platform features and user experience
Prevent fraud and ensure platform security
Comply with legal requirements and regulations

3. Information Sharing

We believe in transparency. Here's how we share your information:

Property owners and seekers: Contact details are shared when you express interest in a property (no-brokerage model)
Razorpay: Payment information is shared with Razorpay for processing transactions securely
Service providers: Trusted third parties for SMS, email, and platform analytics
Legal compliance: When required by law or to protect our users' safety
We NEVER sell your personal data to advertisers or third parties

4. Payment Security

All payments are processed through Razorpay, a PCI-DSS compliant payment gateway. We do not store your credit card, debit card, or net banking credentials. Razorpay ensures secure transactions with industry-standard encryption.

5. Data Security

We implement robust security measures:

SSL encryption for all data transmission
Secure servers with regular security audits
Password encryption and two-factor authentication
Regular backups to prevent data loss
Restricted access to personal information on need-to-know basis

6. Your Rights and Choices

You have control over your data:

Access and update your account information anytime
Delete your property listings at any time
Request account deletion (some data may be retained for legal purposes)
Opt-out of promotional emails (transactional emails will continue)
Control visibility of your contact information on listings

7. Cookies and Tracking

We use cookies to enhance your experience, remember preferences, and analyze platform usage. You can disable cookies in your browser settings, but some features may not work properly.

8. Firebase Phone Authentication

We use Firebase Phone Authentication to verify user identities securely. Firebase is a Google service that processes phone numbers for authentication purposes. Your phone number is transmitted securely to Firebase servers. Please review Firebase's Privacy Policy and Google's Data Processing Terms to understand how they handle your authentication data.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies separately.

10. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to Privacy Policy

We may update this policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our platform after changes constitutes acceptance of the updated policy.

12. Contact Us

For any privacy concerns or to exercise your data rights, contact us at privacy@globewick.com or support@globewick.com

Last Updated: November 2025